At Salt Wind Catering, we guarantee all orders made up to 12pm the day before the scheduled delivery. This ensures that we have ample time to craft and prepare your order with the quality and attention to detail that you expect from our service. If you have any last-minute orders after this cutoff time or require same-day delivery, please do not hesitate to contact our office directly. We understand that catering needs can change unexpectedly, and we will do our best to accommodate your request and make your event a success.

Absolutely! At Salt Wind Catering, we understand the convenience of picking up your order directly. Whether you're catering a small gathering or a large event, you're welcome to collect your meticulously prepared dishes at our facility. This option not only saves time but also allows us to personally ensure that every detail of your culinary order is perfect before it leaves our kitchen. Please let us know your preferred pickup time when placing your order, and we will have everything ready for you. We look forward to being a part of your unforgettable culinary experience!

At Salt Wind Catering, we understand that plans can change, and we strive to offer flexibility within our cancellation policy. Cancellations can be made up to 12pm the day before delivery without charge, anything cancelled after this may be charged however we will endeavor to avoid this wherever possible.

Yes, Salt Wind Catering offers flexible catering services to accommodate a variety of event schedules, including early mornings, late nights, and weekends. We understand that each event is unique and requires specific timing to ensure a seamless culinary experience. Whether you're planning a sunrise breakfast meeting, a late-night celebration, or a weekend gathering, our dedicated team will work closely with you to create an unforgettable menu tailored to your needs. With our commitment to quality and attention to detail, you can trust Salt Wind Catering to deliver exceptional service no matter the time or day of your event.

When placing an order with Salt Wind Catering, you have the flexibility to select a delivery time that best suits your event schedule. We strive to deliver as close to your specified time as possible to ensure the freshness and quality of the culinary experiences we craft for you. Our team will coordinate with you to confirm the delivery details and any special instructions. We pride ourselves on our punctuality and commitment to making your event seamless and stress-free. For any changes or updates to your delivery time, please contact our customer service team in advance.

Yes, Salt Wind Catering does have a minimum order number to ensure the quality and efficiency of our services. For most events, we require a minimum order of 20 guests. This allows us to maintain our high standards of culinary excellence and personalized service. If your event does not meet this minimum, please contact us to discuss your specific needs, as we aim to be flexible and accommodating whenever possible. Our goal is to craft unforgettable culinary experiences with a twist of Salt Wind, tailored perfectly to your event's requirements.

Yes, Salt Wind Catering specializes in crafting bespoke menus and themed menus tailored to the unique needs and preferences of each event. Our team works closely with clients to design custom culinary experiences that reflect their vision, whether it's a sophisticated corporate gala, an intimate wedding, or a vibrant themed party. We pride ourselves on our flexibility and creativity, ensuring that each menu is not only delicious but also perfectly aligned with the theme and atmosphere of your event. Let Salt Wind Catering elevate your occasion with a menu designed just for you!

Salt Wind Catering places the highest importance on food safety and hygiene to provide our clients with the safest and most enjoyable culinary experience possible. We are proud to hold a 5* food hygiene rating, which is the highest standard awarded and reflects our rigorous commitment to cleanliness, food safety practices, and excellence in our catering operations. Furthermore, all our staff are certified Level 3 Food Handlers. This means they have undergone extensive training in food safety and hygiene, surpassing basic requirements to ensure that every aspect of food preparation, handling, and service meets stringent safety standards. From the moment we begin crafting your menu to the final presentation at your event, you can trust that Salt Wind Catering adheres to the highest levels of food safety and hygiene.