Now Booking Summer 2026 — Weekend Dates Filling Fast Get a quote
Skip to main content

Frequently Asked Questions

Everything you need to know about ordering, delivery, dietary requirements, pricing, and our catering services across Cornwall and Devon.

Ordering & Delivery

You can order online through our website, call us on 01209 206255, or email [email protected]. We recommend placing orders at least 48 hours in advance for standard catering, and 5–7 days in advance for large events, weddings, or hog roasts.
We deliver across all of Cornwall and Devon. Whether you are in Bude, the Lizard, Exeter, or Plymouth, we cover the entire South West peninsula.
Delivery charges vary depending on your location and the size of the order. Local deliveries within a short distance of Redruth may be free of charge. For deliveries further afield across Cornwall and Devon, a mileage charge applies. Events in Devon may incur a travel supplement due to the additional distance from our Redruth base. We will always confirm the full delivery cost when you request a quote — no surprises.
It depends on the service. Delivered buffets are typically chilled and ready to serve at room temperature, packed in insulated containers. Hot buffets are delivered hot in thermal units and are ready to eat on arrival. Hog roasts and BBQs are cooked fresh on-site, not pre-delivered. Holiday home platters are chilled and come with simple serving instructions.
We agree a delivery window with you when you book. For most orders we aim to arrive 30–60 minutes before your serving time so you have everything ready. We will always confirm an estimated arrival time in advance and contact you if anything changes on the day.
We have no minimum order. Whether you need catering for a small gathering of 5 or a festival of 500, we can accommodate you. Get in touch and we will put together a quote.
For standard catering orders, we recommend at least 48 hours notice. For large events, weddings, and hog roasts, we suggest booking 5–7 days in advance or as early as possible, especially during summer months when we get very busy.
We always try to help with short-notice requests, but same-day orders are subject to availability and are not guaranteed. For welfare and emergency catering deployments we operate 24 hours a day. For standard event orders, please give us as much notice as possible — call us on 01209 206255 and we will let you know what we can do.
Yes, you can amend your order up to 48 hours before your delivery or event date. Cancellations made with more than 48 hours notice will not be charged. For late cancellations or no-shows, a cancellation fee may apply to cover food preparation costs already incurred. Please refer to our full Terms & Conditions for details.
Yes. Holiday home and cottage catering is one of our specialities. We deliver across Cornwall and Devon, including rural and coastal locations. If your property has limited access, just let us know in advance and we will plan accordingly.
Ready to book? Get a free quote →

Our Services

We offer a wide range of services including holiday cottage food delivery, buffets, hog roasts, BBQs, cream teas, Cornish hampers, wedding catering, corporate catering, film and TV crew catering, and emergency catering.
Yes, holiday cottage catering is one of our specialities. We deliver freshly prepared meals, cream teas, Cornish hampers, and breakfast packs directly to holiday properties across Cornwall and Devon.
Yes, we provide full wedding catering across Cornwall and Devon. From intimate receptions to large celebrations, we offer menus including hog roasts, BBQs, buffets, and grazing tables. All cooked and served on-site by our team.
Yes, hog roasts and BBQs are among our most popular services. These are fully staffed — our team arrives with all equipment, cooks on site, and manages everything from set-up to serving.
Yes, we provide corporate catering for businesses across Cornwall and Devon. From working lunches and boardroom buffets to large conference catering and team away days.
Yes, we have extensive experience providing catering for film and TV crews on location across the South West.
Yes, we provide emergency and short-notice catering services and have experience working with organisations such as National Grid and utility companies. For emergency welfare deployments, we are available 24 hours a day. For standard event bookings, we regularly confirm within 48 hours and welcome same-week requests.
Yes, we offer traditional Cornish cream teas for delivery. Each cream tea includes freshly baked scones, Cornish clotted cream, strawberry jam, and tea.
Our hampers feature locally sourced Cornish produce including artisan cheeses, charcuterie, fresh bread, chutneys, biscuits, and other regional specialities.
Ready to book? Get a free quote →

Dietary & Allergens

Absolutely. We cater for vegetarian, vegan, gluten-free, dairy-free, nut-free, and pork-free diets.
We follow strict allergen management procedures in line with food safety regulations. We can provide detailed allergen information for every dish. Please let us know about any allergies when you place your order so we can plan your menu accordingly.
Yes, we can provide full allergen information for all of our dishes covering all 14 major allergens: celery, cereals containing gluten, crustaceans, eggs, fish, lupin, milk, molluscs, mustard, peanuts, sesame, soybeans, sulphur dioxide/sulphites, and tree nuts.
Yes. We can accommodate gluten-free requirements across most of our menus. We take cross-contamination seriously and will discuss the best approach for your event. Please mention any coeliac guests when you get in touch so we can advise on the safest options.
Yes, we offer dedicated vegan and vegetarian menus as well as incorporating plant-based options into any catering package. We do not just swap the meat out — vegan dishes are planned and prepared properly as part of your event menu.
Yes. When you place your order or request a quote, tell us about your guests’ dietary needs and we will build a menu around them. We are used to catering for mixed groups with a range of requirements at the same event.
Ready to book? Get a free quote →

Pricing & Booking

Cold finger buffets start from £6.75 per head. Fork buffets from £11.90 per head. Hot buffets from £15.30 per head. Charcoal BBQ catering from £7.50 per head delivered, or £9.00 per head on-site. Hog roast from £8.50 per head delivered, or £10.00 per head on-site. Giant pan catering from £10.95 per head. Corporate catering from £6.75 per head. Holiday home delivery has a £30 minimum order. Contact us for a free, no-obligation quote tailored to your event.
We accept bank transfer, cash, and payment by invoice for corporate and trade accounts. Payment details will be confirmed when your booking is finalised. For larger events we typically invoice in two stages.
We require a 30% deposit to secure your booking. The remaining balance is due 7 days before your event date. For orders under £100, full payment may be required at the time of booking.
We offer both options. Standard buffets and hampers are delivery-only. For hog roasts, BBQs, and large events, we provide a fully staffed service.
Delivery orders come in suitable serving packaging. For fully staffed events such as weddings, hog roasts, and corporate functions, we can discuss crockery, cutlery, and serving equipment as part of your package. Please ask when you get in touch.
For on-site staffed events we bring all the equipment needed to cook and serve your food. For delivery orders we provide appropriate serving trays, tongs, and packaging. If you need specific items such as chafing dishes or serving tongs for a self-serve buffet, let us know and we will do our best to help.
Yes, we regularly cater for large-scale events including festivals, community celebrations, and private parties.
Cancellations made 28 or more days before your event date: deposit only is retained. Cancellations 14–28 days before: 50% of the total order value is payable. Cancellations within 14 days: 100% of the total is payable, as food and preparation will already be committed. Full details are in our Terms & Conditions.

About Salt Wind Catering

Yes, we are passionate about supporting local producers. Our meat comes from RJ Trevarthen in Penryn, and our bread and pastries from Prima Bakeries in Scorrier. Where possible, we use Cornish and South West suppliers for dairy, produce, and seasonal ingredients.
Yes. All our food is prepared fresh for your order. We do not use pre-packaged or mass-produced catering solutions. Everything is made in our kitchen or cooked on-site at your event.
Cold delivered items should be kept refrigerated and consumed within 24 hours of delivery. Hot food should be served promptly on arrival. All our packaging is labelled with use-by guidance. If you have any questions about a specific dish, just ask when you order.
We hold a 5-star food hygiene rating — the highest possible award from the Food Standards Agency. We are also registered with NCASS (the Nationwide Caterers Association) and are members of the Federation of Small Businesses.
Yes, we hold a 5-star food hygiene rating, are registered with NCASS, and are members of the FSB. We carry £10 million public liability insurance.
Yes, we use eco-friendly, recyclable, and compostable packaging wherever possible.
We are based at 37 Fore Street, Redruth. You are welcome to collect orders by prior arrangement. Please call ahead on 01209 206255.
We cover all of Cornwall and Devon, from Bude to the Lizard, and from Exeter to Plymouth.

Still Have Questions?

Give us a call or get a free quote — we're happy to talk through exactly what you need.